| CallCenterMonitoringEvent | 194211 |
| CallReleasedEvent | 74240 |
| HookStatusEvent | 31563 |
| CallReceivedEvent | 43141 |
| CallUpdatedEvent | 36112 |
| ACDCallAddedEvent | 7212 |
| CallOriginatedEvent | 31302 |
| CallRedirectedEvent | 20260 |
| ACDCallOfferedToAgentEvent | 6549 |
| CallAnsweredEvent | 27272 |
| DoNotDisturbEvent | 6549 |
| ACDCallAbandonedEvent | 772 |
| CallRecordingStartedEvent | 3346 |
| AgentStateEvent | 6696 |
| ACDCallAnsweredByAgentEvent | 4181 |
| ACDCallBouncedEvent | 1786 |
| ACDCallOverflowedTreatmentCompletedEvent | 468 |
| ACDCallUpdatedEvent | 1747 |
| ACDCallStrandedUnavailableEvent | 119 |
| CallReleasingEvent | 438 |
| ACDCallPromotedEvent | 164 |
| CallRecordingStoppedEvent | 671 |
| ACDCallOverflowedEvent | 1209 |
| CallHeldEvent | 3251 |
| ACDCallStrandedEvent | 100 |
| CallCollectingEvent | 121 |
| CallRetrievedEvent | 1550 |
| RoutePointCallAddedEvent | 65 |
| RoutePointTreatmentStartedEvent | 76 |
| CallOriginatingEvent | 1659 |
| ACDWhisperStartedEvent | 714 |
| ACDAgentJoinUpdateEvent | 307 |
| CallForwardedEvent | 552 |
| ACDCallTransferredEvent | 915 |
| CallTransferredEvent | 557 |
| RoutePointCallTransferredEvent | 59 |
| CallPickedUpEvent | 30 |
| ACDCallStrandedUnavailableTreatementCompletedEvent | 4 |
| ConferenceStartedEvent | 10 |
| RoutePointTreatmentCompletedEvent | 67 |
| ConferenceReleasedEvent | 12 |
| ACDCallEscapedEvent | 6 |
| CallBargedInEvent | 7 |
| CallDetachedEvent | 4 |
| ACDCallReleasedEvent | 1 |
| ConferenceUpdatedEvent | 6 |
| CallMonitoredEvent | 1 |
| RoutePointCallAbandonedEvent | 4 |